IT Services Management System/ITIL IT®

DicoTech INFOGISTIC is offering ITIL/ISO 20000 services which provides a systematic approach to management of IT service provisioning. Adopting these guidelines offers significant benefits that include:

  • Transparent / Measurable view of IT Performance
  • Improved IT Service Quality & Reduced Costs
  • Enhanced Service Continuity and Availability
  • Effective and Efficient Service Transitioning
  • Improved Customer Satisfaction through a more professional approach to service delivery
  • Improved delivery of Third Party Services